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Frequently asked questions
When will I receive delivery?
I've since seen the product cheaper
Can I pay by invoice?
Can I pay by lease?
What warranty do I get?

Frequently asked questions

Questions about buying from

When will I receive delivery?
We offer next working day delivery to main land UK on all of shredders. Accessories and consumables may take around 3-5 days. Orders placed after 15:30 will be delivered within 2 working days. Should we be out of stock or unable to deliver within these timescales we will contact you to inform you of the delay. Some products, due to their size, will require special delivery if you are unable to offer assistance to the driver. We will always contact you prior to delivery should this be the case.

I've since seen the product cheaper elsewhere, can you refund the difference?
Yes. We will guarantee to beat any other website price, or refund the difference should you see it cheaper elsewhere within 14 days of your purchase.

Please call us on 0800 088 7361 and we will beat any price.

Can I pay by invoice?
Yes, we're happy to arrange for payment to be sent by cheque or BACS and we will despatch your goods the day we receive your order. We will forward your invoice by email or post, which ever you prefer.

Can we lease shredders?
We offer a full range of finance options to suit your needs. Many of our products are listed with a typical finance example based on a three or five year term. Please contact us for the most competitive rates available at the time of your order. As with the cash price of our goods, we will compete to beat any finance offer you may find elsewhere.

What warranty do I get?
All products are UK supplied and include the full manufacturers' warranty. As a general guide, most products are supplied with 1 or 2 year warranty. Please contact us for specific warranty information including extended warranty options.

What if I cannot see what I'm looking for?
Whether it is a shredder that is not advertised on our website or specific parts for individual shredders we will try our hardest to find the goods for you at a price that will not be beaten.

Please call us on 0800 088 7361 and we will try our very best to find what you are looking for.

Confused? Not sure which shredder to choose?
To make life easier for you we have selected a few of our most popular shredders which would suit most environments... please click here to view.

Do you have another question?
Please e-mail us or call us on 0800 088 7361.

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Registered office: E File UK Ltd., Unit 11 Beaufort Court, Roebuck Way, Knowlhill, Milton Keynes, MK5 8HL
Company registration number: 4315898   VAT no: 785 2676 82